Refund Policy

All sales are final after the program classes have been accessed and no refunds will be afforded. You waive any rights to charge back your purchase with your credit card processor. Any qualified refunds processed after purchase will be refunded at 90% as there will be a 10% administration fee.

There are no refunds available for online-study classes including. We suggest you read the information (description, testimonials) carefully before making your purchase. If you have additional questions on the materials to be covered please contact the company at info@stsk9.com PRIOR to purchasing so we may help determine if the topic is suitable for your needs.

Participation Agreement

The following policy governs your participation in our programs presented by STSK9 LLC (“Company”) Please read this Policy carefully. By visiting and using the Program Portal/Membership Site you agree that your use of our Site, participation in our Program, and use of Program materials is governed by the following terms and conditions.

We are committed to providing all participants with a positive experience. Thus, COMPANY may, at its sole discretion, limit, suspend, or terminate your participation in any of its programs, live, recorded, social media-based or digital without refund or forgiveness of remaining payments if you become disruptive or difficult to work with; you fail to follow the program guidelines; or, you impair the participation of our instructors or participants in our program(s).

Program Deliverables:
Unlimited access to your program online instructional materials

Content:
Program education and information are intended for a general audience and do not purport to be, nor should they be construed as, specific advice, tailored to any individual.

All materials, procedures, policies, and standards, all teaching manuals, all teaching aids, all supplements and the like that have been or will be made available Company or its designated facilitators, or any other source, oral or written, are for personal use in or in conjunction with this training program only.

Program content is for personal use only, and may not be sold, recorded, videotaped, shared, taught, given away, or otherwise divulged without the express written consent of the Company or its designated agent.

The information contained in the program material is strictly for educational purposes. Therefore, if you wish to apply the ideas contained in this material, you are taking full responsibility for your actions.

We assume no responsibility for errors or omissions that may appear in any program Materials.
Usernames and passwords may not be shared with any third parties.

Any violation of the Company’s policies regarding content usage shall result in the immediate termination of your enrolment without a refund.

Payment in full is for learning of the DOG OWNER the student opt-in and not the training of the dog.

The student opt-in is responsible for all actual training of their dog and these services are intended to provide instruction and guidance on the fundamental principles of how to do that.

The results of the student opt-in interactions with their dog are contingent upon the owner’s time and work. You will NOT have a FULLY trained dog at the completion of this program as that is a process that continues for the life of the dog.

DOG AGGRESSION and other DANGEROUS and AGGRESSIVE behaviour modification needs are NOT part of this program.

Waiver of Liability and Informed Consent

By opting in the student certifies that they have been informed and understand that there is always some unavoidable risk of injury involved when working with animals, especially animals with behavioural issues.

The student opting in acknowledges that dogs can be inherently difficult to control and that not all dogs will be under control at all times resulting in the possibility of injury to the student, their dog, their family members, or third parties.

Additionally, the student opting in has had the full opportunity to discuss all concerns I have about the foregoing risks with STSK9 and its authorized representatives.

The student opting in accepts and assumes, without reservation, all risks associated with their participation in the training of their own dog including, but not limited to: the risks of any and all injuries to themself, their dog, and any of their family members or third parties who may participate; the risks that their dog may cause injury to other persons and/or dogs while training.

As lawful consideration for participating in the classes, the student opting in, for themselves, their heirs, executors, administrators, legal representatives, successors and assigns hereby waive, release, discharge, and agree not to sue and to indemnify, defend and hold harmless STSK9 LLC and their members, managers, agents, and employees from any and all injuries, losses, claims, and damages to any person or persons of any nature whatsoever, including claims arising from the Released Party’s own negligence, and all costs associated therewith, including attorney’s fees, court costs, and consultant fees, arising from my participation in the classes.
This Waiver of Liability & Informed Consent Release shall be legally binding on the Releasing Party.

Should the Releasing Party asserts a claim contrary to what has been agreed to in this Waiver of Liability and Informed Consent Release, the claiming party shall be liable for all expenses (including attorney’s fees, court costs, and consultant fees) incurred by both the Releasing Party and the Released Party. No waiver or modification of any provision herein shall be valid unless expressly agreed to in writing by both the Released Party and the Releasing Party. Every provision herein is intended to be severable. If any one or more of the provisions herein is found to be unenforceable or invalid, that shall not affect the other terms and provisions hereof, which shall remain binding and enforceable.

The Student opt-in is my acknowledgment of all the terms and conditions stated in this agreement. The Student opt-in has read and consented to all terms and conditions.

PRIVACY POLICY

Privacy & Confidentiality:
We respect your privacy and must insist that you respect the privacy of fellow program participants. We respect your confidential and proprietary information ideas, plans and trade secrets (collectively, “Confidential Information”) and must insist that you respect the same rights of fellow program participants and of the Company

Thus, you agree:Not to infringe any Program- participants or the Company’s copyright, patent, trademark, trade secret or other intellectual property rights
Any Confidential Information shared by program participants or any representative of the Company is confidential and Proprietary, and belongs solely and exclusively to the Participant who discloses it or the Company;
Not to disclose such information to any other person or use it in any manner other than in discussion with other Program participants during Program sessions
All materials and information provided to you by the Company are its confidential and proprietary intellectual property that belong solely and exclusively to the Company, and may only be used by you as authorized by the Company;
The reproduction, distribution, and sale of these materials by anyone but the Company is strictly prohibited;
The terms and associated costs of your participation in the program are to remain confidential and not to be shared with other program participants
If you violate or display any likelihood of violating, any of your agreements contained in this paragraph the Company and/or the other Program participant(s) will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations.
While you are free to discuss your personal results from our programs and training, you must keep the experiences and statements, oral or written, of all other participants in the strictest of confidence.
Interactive Features: It is a condition of your use of the Membership Site/Private Student Group and participation in the Program that you do not:
Restrict or inhibit any other user from using and enjoying the Membership Site/Private Student Group.
Use the Membership Site/Private Student Group to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
Interfere with or disrupt any servers or networks used to provide the Site or its features, or disobey any requirements, procedures, policies, or regulations of the networks we use to provide the Site.
Use the Site/Private Student Group to instigate or encourage others to commit illegal activities or cause injury or property damage to any person.
Gain unauthorized access to the Membership Site/Private Student Group, or any account,
The computer system, or network connected to this Site, by means such as hacking, password mining or other illicit means.
Obtain or attempt to obtain any materials or information through any means not intentionally made available through this Membership Site/Private Student Group.
Use the Site to post or transmit any unlawful, threatening, abusive, libellous, defamatory, obscene, vulgar, pornographic, profane, or indecent information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any local, state, national or international law.
Use the Site to post or transmit any information, software, or other material that violates or infringes upon the rights of others, including material that is an invasion of privacy or publicity rights or that is protected by copyright, trademark or other proprietary rights, or derivative works with respect thereto, without first obtaining permission from the owner or rights holder.
Use the Site to post or transmit any information, software, or other material that contains a virus or other harmful components.
Use the Site to post, transmit, or in any way exploit any information, software, or other material for commercial purposes, or that contains advertising.
Use the Site to advertise or solicit anyone to buy or sell products or services, or to make donations of any kind, without our express written approval.
Gather for marketing purposes any email addresses or other personal information that has been posted by other users of the Site.
COMPANY may host a Community and or Facebook groups, message boards, chats, and other public forums. Any user failing to comply with the terms and conditions of this Agreement may be expelled from and refused continued access to the message boards, chats, or other public forums in the future. COMPANY or its designated agents may remove or alter any user-created content at any time for any reason. Groups, chats, and other public forums are intended to serve as a discussion and may be provided by COMPANY staff, COMPANY’s outside contributors, or by users not connected with COMPANY, some of whom may employ anonymous user names. COMPANY expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information, or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will we, our affiliates, suppliers, or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants and do not reflect the opinions of COMPANY or any of its subsidiaries or affiliates. COMPANY has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms, or other public forums on the Sites. However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion. In addition, we reserve the right to alter, edit, refuse to post, or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our clients, sponsors, users, and visitors. The COMPANY is not responsible for any accessibility issues regarding third-party (Facebook) features. Third-party features are considered a free bonus and the COMPANY is not responsible should the third party dissolve or no longer provide access.

Limitation of Liability – Use of websites

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, INCLUDING OUR MESSAGING, BLOGS, COMMENTS OF OTHERS, BOOKS, EMAILS, PRODUCTS, OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE OR BY US IN ANY WAY, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES.
THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.) YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE, ANY MATERIALS, PRODUCTS, OR SERVICES ON THE SITE, OR WITH ANY OF THE SITE’S TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE PRODUCTS, SERVICES, AND/OR MATERIALS. THIS SITE IS CONTINUALLY UNDER DEVELOPMENT AND COMPANY. MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE.

Nondisclosure and Nonuse Obligations.

You agree to maintain in confidence and will not disclose, disseminate or use any Confidential Information belonging to Company, whether or not in written form. You agree that you shall treat all Confidential Information of the Company with at least the same degree of care as you accord your own confidential information. You further represent that you exercise at least reasonable care to protect your own confidential information. If Recipient is not an individual, Recipient agrees that Recipient shall disclose Confidential Information only to those of its employees who need to know such information, and certifies that such employees have previously signed a copy of this Agreement. You further understand and agree that any disclosure or misappropriation of any of the Confidential Information at any time in violation of this Agreement will cause Company irreparable harm. Thus, you understand and agree that since monetary damages will not be sufficient to avoid all harm and/or compensate for the unauthorized use or disclosure of the Confidential Information, injunctive or other equitable relief would be appropriate to prevent any improper actual or threatened use or disclosure of the Confidential Information or breach of this Agreement. Accordingly, you hereby consent to the entry of an injunction, without the need to post a bond, prohibiting any conduct by you in violation of this Agreement.

Definition of Confidentiality. As used in this Agreement, “Confidential Information” refers to a) the business activities, dealings, or interests of the Company and/or its officers, directors, affiliates, employees or contractors; (b) any confidential information, knowledge, and know-how, concerning the operations, products, services, procedures, or clients, patients or customers of
The company, in any format whatsoever, including, without limitation, the techniques, formulations, organization, design, implementation, preparation, and other operations, methods, and accumulated experiences incidental thereto, and further including, without limitation, information relating to marketing techniques, advertising, policies, procedures, promotions, customer lists, membership lists, mailing lists, registration cards, sales records, concepts, ideas, trade secrets, other proprietary information, training materials, teaching aids, webinars, membership materials (including but not limited to: reports, notes, files, records, and any personally identifying information), and/or research of the Company. Further, any and all Confidential Information which by its nature is confidential or which Company, in its sole and absolute discretion, designates as such shall be deemed Confidential Information for purposes of this Agreement. This Agreement shall govern all communications between the parties. Recipient understands that its obligations under this Paragraph (“Nondisclosure and Nonuse Obligations”) shall survive the termination of any other relationship between the parties. Upon termination of any relationship between the parties, Recipient will promptly deliver to Company, without retaining any copies, all documents and other materials furnished to Recipient by Company.

Dispute Resolution
All disputes arising under or concerning this Agreement are to be submitted to binding arbitration, in the state of Virginia, USA
You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.

The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation
of the arbitration.

Contact Us

If you have any questions, concerns or complaints about the above policies and terms please contact us:

By email: info@stsk9.com

By visiting this page on our website

By mail: